Link to concept

The challenge

Every team, operations, dispatch, drivers, and finance, is looking at the same job, but through different screens. That means signals like delays, surges, compliance gaps, pricing overrides, or invoicing readiness are scattered and slow to surface.

The result?

• Slower reaction to disruptions.

• SLA misses that could’ve been prevented.

• Invoicing and cash delays.

• No single “live view” of your network in motion.

The opportunity

Imagine one place where everyone, from dispatch to finance can see what’s happening right now. The Transport Control Tower is that place: a single, real-time operational dashboard that brings your transport world together.

From job creation to invoicing, it’s the one screen to monitor, prioritise, and act.

What it could include

• Live KPIs: Today’s bookings, on-time rate, vehicle utilization, and rolling revenue.

• 24‑hour workflow view: From Created → Scheduled → In Transit → Delivered — always up to date.

• Live map: Where every active job is, with real-time ETAs and status highlights.

• Activity feed: Compliance events, pricing overrides, ETA changes, and more — in time order.

• Driver readiness: Who’s on shift, who’s acknowledged tasks, and what’s up next.

• Admin health: Invoicing queue, pricing approvals, API status, and telematics heartbeat.

Why this matters

• Faster, better decisions when the day changes direction.

• Earlier warning on SLA or billing risks.

• Shared awareness across operations, finance, and customers.

• The “home screen” that keeps transport running smooth.

We’d love your input

If you could design your perfect Control Tower:

• Which panels would you rely on daily?

• What alerts or signals would help you act faster?

• What actions should be one click away?

• What would make this your daily command center?

How success looks

• +1–2% higher on‑time performance in 60 days.

• 20% faster response to surges and disruptions.

• Cleaner, faster invoicing — fewer disputes.